DRELVANITHO Refund Policy

Introduction

At DRELVANITHO, customer satisfaction is our top priority. We understand that sometimes issues may arise with a purchase, so we've designed our refund policy to be straightforward and clear. Please read the details below to understand the conditions and procedures for availing a refund.

Eligibility for Refunds

• Items must be returned within 30 days of the purchase date.
• The product must be in its original condition, unworn, and in the original packaging.
• Proof of purchase is required for all returns and refunds.

Non-Refundable Items

Certain items are exempt from being returned. These include:

• Gift cards
• Downloadable software products
• Personal care items

Processing Your Refund

Once we receive and inspect your return, we will send you an email notifying you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].